Job Description

The Senior Director of Risk ManagementStrategies will partner with and report to the Chief Risk Officer (CRO) in managing the overall Risk Management functions, which include developing and administering the property/casualty insurance portfolio, engaging with stakeholders to conduct comprehensive analysis of risk profiles and risk exposures to determine appropriate types of insurance necessary to protect the physical and financial assets of the Authority. Through strategic risk initiatives and facilitation of cross-functional teams also focus on incorporating risk management and insurance principles and practices in the Authority’s business operations.

Work with in-house and outside counsel and key departments such as Real Estate, Procurement, Capital/Construction, Environmental, to provide contractual language in contracts/agreements that facilitates transfer of risk to third parties through insurance and indemnification and advise/assist in the development of strategic plans risk initiatives that would drive business decisions.

This position requires strong management and analytical skills along with exceptional interpersonal skills to communicate effectively with a variety of stakeholders.

• In conjunction with CRO, develop Enterprise Risk Management tools, practices, and policies to analyze and report enterprise risks, and manage risks according to an Enterprise Risk Management (ERM) framework.
• Oversee the development and implementation of a strategic work plan to address short term/long term goals and objectives of Risk Management department to align with those of key stakeholders.
• Develop and implement risk assessment models and methodologies for existing programs and new initiatives for emerging rail/transit risk issues engaging key stakeholders and senior management in the process.
• Develop and administer risk management budget; including the forecast of funds needed due to insurance market fluctuations and change in conditions, consultative services and risk initiatives.
• Work with key stakeholders and in-house and outside counsel on all major contracts, agreements, licenses, RFPs, and procurements to provide contract language to address risk exposures, define responsibilities to minimize, eliminate or transfer of risk through insurance and indemnification language.
• Provide oversight of third-party claims in conjunction with MBTA Legal to provide large claim reporting to insurer(s) with assessment of claims management practices and projection of future liabilities associated with open claims/suits.
• Respond to time-sensitive ad hoc issues related to risk and insurance matters.
• Provide oversight and management of all aspects of the MBTA’sinsurance portfolio for property and liability, providing critical analysis of risk exposures and risk retention, that result in reduction of premiums, operating expenses and/or enhanced coverages.
• Work with risk management team on the MBTA’s Property Program, working with internal and external stakeholders on maintaining Statement of Values (SOV) and pertinent data necessary to market and insure property program.
• Represent the Risk Management team on Risk Committees
• Maintain and build constructive relationships with insurance brokers, insurance carriers, and other key risk management partners.
• Ensure the organization's risk management policies and strategies are in compliance with applicable Federal, State and City laws and regulations.
• Perform all other duties and projects that may be assigned.

Supervision

• Will supervise one (1) director.

• A Bachelor's Degree from an accredited institution in Business Administration, Finance, Risk, or related field.
• Ten (10) years' experience in roles related to risk management, program management, policy development, planning, and leading risk/safety initiatives, preferably in a transit environment.
• Seven (7) years of supervisory, managerial, and/or leadership experience.
• Demonstrated experience applying methods and techniques to mitigate risk issues by assessing safety hazards and implementing corrective measures.
• Excellent project management, problem solving, analytical, strategic thinking, decision making, and planning skills.
• Excellent interpersonal, communication and negotiation skillsincluding project and/or
• Experience handling confidential communications and relationships with senior leadership.
• Demonstrated experience and results in collaborating with an executive team to drive organizational change.
• Ability to learn quickly, take direction, and work independently and to use creative, collaborative, and consultative approaches to resolve issues.
• Highly organized with a demonstrated ability to manage time, resources, and people across multiple complex and concurrent projects.
• Excellent communication, analytical, and presentation skills with ability to obtain buy-in with key stakeholders at all levels of the organization and influence their decision-making.
• Strong analytical and problem-solving skills; ability to understand, interpret, and present data.
• Proficient in MS Word, Excel, and PowerPoint or related software.
• Demonstrated ability to think strategically and work in a team environment.
• Demonstrated ability to work effectively with a diverse workforce.

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
• An Associates Degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
• A Master’s Degree in a related subject substitute for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience

• Risk Management and/or Property & Casualty Insurance Designation(s)

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